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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin Leslie

September 11, 2025

5  out of  5
rating by Robin Leslie
"Megan stokes was very Helpful and knowledgeable with Assisting me in finding the right policy I enjoyed her friendly demeanor"
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Eric Arroyo

September 11, 2025

5  out of  5
rating by Eric Arroyo
"Megan and everyone in the team are amazing! They were helpful and communicate efficiently. I’m glad I switched insurance companies"
We responded:
"Hi Eric! Thank you for your wonderful review! We're so happy to hear that Megan and the team provided you with excellent service and clear communication. It means a lot to us that you’re glad you made the switch. If you ever need anything else, we’re here to help! -James"
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Dylan Kristoff

September 9, 2025

5  out of  5
rating by Dylan Kristoff
"Worked with Megan, very professional! Would definitely recommend her!"
We responded:
"Hi Dylan! Thank you so much for your kind words and for recommending Megan! We're thrilled to hear you had a great experience and found our pricing to be a good value. If you ever need anything else or have any questions, please don't hesitate to reach out! -James"
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letii

September 8, 2025

5  out of  5
rating by letii
"Megan helped me find the best rate for my vehicle and always answered my questions, I’m honestly a nervous caller to work though the phone but she definitely made me feel so comfortable and it was great I definitely recommend her be like the best employee if that’s a thing there haha. I definitely made the right choice !"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Megan was able to help you find the best rate and make you feel comfortable throughout the process. We'll be sure to pass along your compliments to her — she's truly a valued member of our team. We're honored to have earned your recommendation and look forward to serving you again in the future! -James"
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Tracey Brady

September 5, 2025

5  out of  5
rating by Tracey Brady
"We are new to the area and needed coverage for homeowners and auto. I called two companies before calling James at State Farm - and what a difference he made. I had both my quotes within 24 hours and didn't have to make any changes - he got it right the first time! He also offered discounts that were very helpful. As an afterthought, we requested a quote on flood insurance and will be adding that to our bundle. Final note - he was informative, polite and a joy to work with (his staff should be included as well). We would definitely recommend him!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! I’m glad we could provide you with the coverage you needed quickly and accurately, and that the discounts were helpful. It was a pleasure working with you and your husband, and I’m happy to hear you found our team informative and polite. We look forward to continuing to serve you, especially with your flood insurance bundle. Thanks again for the recommendation and welcome to the Texas! -James"
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Marla Stottlemyre

September 2, 2025

5  out of  5
rating by Marla Stottlemyre
"Moved from Michigan. Let me say this insurance company is so professional, and upfront. Questions are answered directly and truthfully. Great price selection for all types of insurance. We got our house, car, and thinking of life insurance bundled. Perfect prices. If you are in the area. Please stop in or call. You will be treated with respect, and given all information you would need to make an insurance quote. You will, then be able to protect your family with the correct insurance. Oh and they have coffee at the office…. Love coffee!!!"
We responded:
"Thank you so much for your kind words and thoughtful review! We’re delighted to hear you had a great experience with our team and found our pricing and service to be just what you needed. Moving from Michigan is a big step, and we’re honored to help you protect your home, car, and potentially life insurance all in one place. We appreciate you recommending us and look forward to serving you again soon — and of course, sharing more coffee! Thanks again! -James"
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Francesco Tartamella

August 27, 2025

5  out of  5
rating by Francesco Tartamella
"Karen has been an excellent insurance agent—knowledgeable, responsive, and genuinely committed to finding the best coverage for me. She makes the process simple and stress-free. Highly recommend!"
We responded:
"Thank you so much, Francesco! I'm thrilled to hear that you had a positive experience and Karen was able to help you find the best coverage. Please don't hesitate to reach out if you need anything else! -James"
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Emily Quinn

August 27, 2025

5  out of  5
rating by Emily Quinn
"I had the pleasure of working with Karen, and she was absolutely fantastic. She was a joy to work with and incredibly helpful throughout the entire process. I highly recommend her services!"
We responded:
"Thank you so much, Emily! I'm delighted to hear you had a great experience working with Kare, she is a rockstar! We're always here if you need any help in the future! -James"
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William Waguespack

August 27, 2025

5  out of  5
rating by William Waguespack
"Karen made the process simple and stress-free! She helped me bundle my home, auto, and life insurance to get the best deal while making sure my family is fully protected. I would highly recommend Karen, and the entire crew at James Brauns State Farm, to anyone looking for knowledgeable and reliable help with their insurance needs. I couldn't be happier."
We responded:
"Thank you, William! I’m so happy to hear that bundling your home, auto, and life insurance made things easier and saved you money. We truly appreciate your trust in our team at James Brauns State Farm. Don’t hesitate to reach out if you need anything else! -James"
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Chad Skipper

August 27, 2025

5  out of  5
rating by Chad Skipper
"Karen was fantastic and made everything very easy for me. Thanks Karen!!"
We responded:
"Thank you, Chad! Karen will be thrilled to hear your kind words. She always strives to make the process easy and stress-free. We appreciate your feedback and are here for you whenever you need assistance! -James "
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julianna tartamella

August 27, 2025

5  out of  5
rating by julianna tartamella
"Karen is a reliable and trustworthy person to speak with. She's very clear with all her answers to my questions and seems like she genuinely likes her job!"
We responded:
"Thank you so much, Julianna! Karen will truly appreciate your kind words. She’s passionate about helping her clients and always aims to provide clear and trustworthy guidance. We’re grateful for your feedback! -James"
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Jeff Jones

August 22, 2025

5  out of  5
rating by Jeff Jones
"excellent communication. friendly and focused. I appreciate the attention to detail. thank you"
We responded:
"Thanks a lot for your wonderful feedback! We're glad our communication and attention to detail stood out to you. It's always our priority to provide friendly and focused service. If there's anything else we can assist you with, just let us know! -James"
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Joe J Gabriel

August 22, 2025

5  out of  5
rating by Joe J Gabriel
"Quote cheaper than Allstate, thanks Karen."
We responded:
"Thank you for your fantastic feedback! We're happy to hear that Karen was able to provide you with a quote that beats Allstate. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! -James"
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James Montemayor

August 22, 2025

5  out of  5
rating by James Montemayor
"Megan was very helpful. Answered all my questions thoroughly."
We responded:
"Thank you so much for your kind words and for taking the time to leave us a review! We're glad to hear that Megan was able to assist you and answer all your questions thoroughly. Providing helpful service at a reasonable price is very important to us. If you ever need anything else regarding your property or vehicle insurance, please don't hesitate to reach out. We're here to help! -James"
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Edward Murphy

August 22, 2025

5  out of  5
rating by Edward Murphy
"Friendly service and fast quote!!!👍👍👍👍"
We responded:
"Thank you for the great review Edward! We're happy to hear you enjoyed our friendly service and quick quote. If you ever need anything else, we're just a call or message away! -James"
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Hot Headz Marine

August 22, 2025

5  out of  5
rating by Hot Headz Marine
"⭐️⭐️⭐️⭐️⭐️ James Braun's Hires the most helpful sincere people and Megan Stokes is a true team asset🏆 Absolutely amazing! Together they’re professional, friendly, and always go the extra mile to make sure everything is explained clearly and handled quickly with very competitive pricing for long term business. Anytime I’ve had questions or needed help, Megan with staff have been right there with great communication and genuine care. It’s rare to find an insurance office that makes you feel like family, but her and the rest of staff do just that. Highly recommend James Brauns INS co. and Megan for all your insurance needs!"
We responded:
"Thank you so much for your wonderful feedback! We’re incredibly proud to have Megan on our team working hard to provide genuine care, clear communication, and competitive pricing. It means a lot to us to hear that we’ve been able to make you feel like part of our family. We truly appreciate your recommendation and look forward to continuing to support all your insurance needs! -James"
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Riley Walker

August 22, 2025

5  out of  5
rating by Riley Walker
"I really appreciate how helpful Megan was She explained everything clearly, answered all my questions, and made sure I had the right coverage she went above and beyond in helping me with my insurance She was professional, friendly, and made me feel confident in my choices."
We responded:
"I’m so glad to hear that Megan was able to assist you so effectively. She takes great pride in ensuring every question is answered and that you feel confident in your insurance choices. Your feedback means a lot, and I’ll make sure she knows how much you appreciated her professionalism and friendliness. Thank you for sharing your experience! -James"
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Tatum Durousseau

August 21, 2025

5  out of  5
rating by Tatum Durousseau
"Karen was super helpful and got me a great quote without any hassle. Straightforward and easy to work with. Definitely going to recommend to others."
We responded:
"Thank you for your wonderful feedback! Karen is dedicated to making the insurance process smooth and hassle-free, so we’re glad to hear you had such a positive experience. We truly appreciate your recommendation and look forward to assisting you and anyone you send our way! -James"
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Madeline Stokes

August 21, 2025

5  out of  5
rating by Madeline Stokes
"Megan and the whole team at James Brauns are amazing they were able to help me with my auto insurance after buying a new car. Would highly recommend"
We responded:
"We’re thrilled Megan could support you with your auto insurance for your new car. Your recommendation means a great deal to us! If you ever need assistance with vehicle insurance or have any questions, we’re always just a call away. Thanks again for choosing us! -James"
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Lyndi Sage

August 21, 2025

5  out of  5
rating by Lyndi Sage
"Megan is the Best! She was able to help me with all my insurance needs. Very Professional and dedicated to customer service. I will definitely recommend Megan to all my friends and family!! Thank you!"
We responded:
"We truly appreciate your kind words! Megan is passionate about delivering top-notch service, and it’s great to know she could assist you with all your insurance needs. Thank you for recommending her to your friends and family—it means so much to us. We're here to help anytime you need support with flood, vehicle, or general liability insurance! -James"
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Joseph Neely

August 21, 2025

5  out of  5
rating by Joseph Neely
"I’ve known Megan for years, and they truly bring that same honesty and care to their work at State Farm. They’re patient, knowledgeable, and take the time to explain everything clearly, which makes the whole insurance process so much easier. If you’re looking for someone you can trust to help with your coverage and actually look out for your best interests, I can’t recommend Megan enough!"
We responded:
"Thank you so much for sharing your experience and kind words about Megan! It means a lot to hear how her honesty, patience, and dedication have made the insurance process smoother for you over the years. We’re proud to have her on our team, and your recommendation truly brightens our day. We look forward to continuing to provide you with trusted support whenever you need it! -James"
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megan tartamella

August 21, 2025

5  out of  5
rating by megan tartamella
"Karen and the whole team are great to work with and very helpful. She cares about her clients and will go out of her way to help."
We responded:
"We’re so grateful for your thoughtful feedback! Karen is passionate about going the extra mile, and it’s wonderful to know her dedication made a difference for you. Thank you for trusting us—we’re always here to support you whenever you need! -James"
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Roxana Butler

August 16, 2025

5  out of  5
rating by Roxana Butler
"Megan was extremely helpful with helping me switch my car and home insurance. The process was seamless and State Farm was able to save me roughly $250 a month."
We responded:
"Thank you for sharing your experience! We’re glad Megan was able to make switching your car and home insurance easy and save you around $250 a month. Your satisfaction means a lot to us, and we’re here whenever you need assistance with your insurance needs. We appreciate you choosing State Farm! -James"
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Joshua Contreras

August 15, 2025

5  out of  5
rating by Joshua Contreras
"Come by and visit this office, helpful, fun and will go out of their way to make sure you are taken care of."
We responded:
"Thanks so much for the awesome review! We’re happy to hear you found the team helpful and had some fun while you were here. We always try to go the extra mile to make sure everyone feels taken care of. Hope to see you again soon! -James"
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Jaiden F

August 14, 2025

5  out of  5
rating by Jaiden F
"Karen is the best she got me an amazing quote always positive and helping she even stayed late past closing so she could help me with my vehicle #loveher!!"
We responded:
"Thank you for sharing your experience! We're so happy Karen was able to find you an amazing quote and provide such positive, dedicated service—even after hours. Your appreciation means a lot to us. If you have any questions or need further assistance with your vehicle insurance, we're always here to help! -James"