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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Gilmer

July 27, 2026

5  out of  5
rating by Mark Gilmer
"Megan did a great job of reviewing all of our insurance and saved us some money too!"
We responded:
"Thank you, Mark! I'm happy to hear that Megan was able to review your insurance and help you save some money. We appreciate your feedback and are here if you need anything else!"
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amanda shulman

July 24, 2026

5  out of  5
rating by amanda shulman
"James is very well spoken and so easy to work with! I would definitely recommend!!"
We responded:
"Amanda, thank you for taking the time to leave us a review! I'm glad you found the experience easy and enjoyable. We appreciate your recommendation. Don't hesitate to reach out if you need anything!"
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Antonio Castillo

July 24, 2026

5  out of  5
rating by Antonio Castillo
"Megan is very persistent, pleasant, and informative lol. Saved me $$"
We responded:
"Antonio, thank you for taking the time to leave us a review! I'm glad to hear that Megan was able to assist you effectively and help you save money. We appreciate your feedback and are here if you need anything else."
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Cindy Carroll

July 23, 2026

5  out of  5
rating by Cindy Carroll
"Megan was professional and efficient. Made a great experience. Followed up and was consistent."
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Legaci Johnson

July 23, 2026

5  out of  5
rating by Legaci Johnson
"Super helpful! Super nice and was able to get me a cheaper rate! The whole process took 25 minutes. Highly recommended"
We responded:
"Legaci, thank you for taking the time to leave us a review! I'm happy to hear that you found the process smooth and that we could help you find a better rate. We appreciate your recommendation. Let us know if we can help with anything else!"
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Corby Callaway

July 21, 2026

5  out of  5
rating by Corby Callaway
"Best transfer of insurance to a new carrier process I have experienced in 30+ years. Excellent service, advice, and follow up. I highly recommend, especially Alexis as she is customer service beyond, trusting, cares, and made a family transition simple and stress free. I look forward to our partnership. She is a primary reason I made a home and auto change."
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James Guptill

July 19, 2026

5  out of  5
rating by James Guptill
"Megan did an amazing job..."
We responded:
"Thank you, James! I'm glad to hear that Megan did such an amazing job for you. We always aim to provide excellent service. Feel free to reach out if you need anything else!"
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Jo Anne

July 16, 2026

5  out of  5
rating by Jo Anne
"Great Experience…"
We responded:
"Jo Anne, thank you for the great review!"
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LaVonna Burks

July 16, 2026

5  out of  5
rating by LaVonna Burks
"James Brauns' State Farm has been great. The level of service and customer service that we've received has been great. 10/10, I definitely would recommend."
We responded:
"LaVonna, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with our service. Your recommendation means a lot to us. Let us know if we can help with anything else!"
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T Murphy

July 9, 2026

5  out of  5
rating by T Murphy
"Megan is phenomenal! Ask for Megan!"
We responded:
"T Murphy, thank you for taking the time to leave us a review! I'm glad to hear that Megan provided you with such a positive experience. We’re lucky to have her on our team. Let us know if we can help with anything else!"
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Leticia Leal Evans

July 6, 2026

5  out of  5
rating by Leticia Leal Evans
"Working with James Brauns State Farm Insurance agency has been a great experience. Alexis was very communicative and patient. She got me an incredible quote for my auto insurance She also helped me get my account and payments set up quickly and was patient and helpful during some troubleshooting. I highly recommend doing business with this office. They go the extra mile to ensure customer satisfaction."
We responded:
"Thank you, Leticia! I'm happy to hear that Alexis was able to assist you with your insurance and make the process smooth and efficient. We always aim to go the extra mile for our customers. We're grateful for your recommendation and support. Feel free to reach out if you need anything else!"
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Jessica Abbey

June 30, 2026

5  out of  5
rating by Jessica Abbey
"Megan was awesome! She was able to find me all of the ways to save money on my insurance. She is very prompt in getting back to me and I’m so glad to call her my new agent!"
We responded:
"Jessica, thank you for taking the time to leave us a review! I'm happy to hear that Megan was able to help you find ways to save on your insurance and that you're pleased with her prompt responses. We're glad to have you with us! Feel free to reach out if you need anything else!"
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Marshall Jones

June 12, 2026

5  out of  5
rating by Marshall Jones
"Megan was professional, respectful and detailed with patience handling my new policy."
We responded:
"Thank you for the fantastic feedback, Marshall! Megan is a wonderful asset to our office, and I am glad her calm, respectful, and meticulous approach gave you total confidence while setting up your new policy. We appreciate you taking the time to recognize her dedicated care and are proud to welcome you to our New Caney agency!"
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Carlos Gonzalez

June 11, 2026

5  out of  5
rating by Carlos Gonzalez
"To put it plainly Megan, James, Alexis are absolutely amazing even though I had minimal interaction with James and Alexis. The interaction that I did was to the point Direct and very comforting. But Megan takes the cake. She was able to explain everything in detail not only give me a lower price than what I was paying at Liberty Mutual, but significantly saved me a large amount of money for my grandsons ! I’m so pleased to be with Statefarm. Again thank you Megan so very much for all of your help and expertise.!!"
We responded:
"Thank you, Carlos! I'm really happy to hear that Megan made such a positive impact and was able to help you save money for your grandsons. It's great to know that your experience with our team was direct and comforting. We appreciate you choosing us and being part of our State Farm family. Don't hesitate to reach out if you need anything!"
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benjamin tijerina

June 10, 2026

5  out of  5
rating by benjamin tijerina
"Alexis was very helpful and got me everything that I needed the same day."
We responded:
"Thank you, Benjamin! I'm glad Alexis was able to assist you and get everything sorted out for you so quickly. We appreciate your feedback and are here if you need anything else!"
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Daniel Santoyo

June 10, 2026

5  out of  5
rating by Daniel Santoyo
"Megan was very helpful and was very professional on getting me the exact policy I wanted for my needs, if I could give a higher star rating I would! High recommend."
We responded:
"Thank you, Daniel! I'm happy to hear that Megan was able to assist you in finding the perfect policy. We appreciate your high recommendation and your kind words. Feel free to reach out if you need anything else!"
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Peri Dragoo

June 1, 2026

5  out of  5
rating by Peri Dragoo
"I received great help from Alexis in switching from Allstate to State Farm and I’m saving money!"
We responded:
"Peri, thank you for taking the time to leave us a review! I'm happy to hear that Alexis was able to assist you with the switch and help you save money. We're glad to have you with us. Feel free to reach out if you need anything else!"
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Sharon Weir

June 1, 2026

5  out of  5
rating by Sharon Weir
"Megan is very helpful. She worked her magic and I couldn’t be happier."
We responded:
"Thank you, Sharon! I'm glad to hear that Megan was able to assist you so effectively. We always aim to provide the best service possible. We're always happy to help if anything comes up."
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Sonia Johnson

May 27, 2026

5  out of  5
rating by Sonia Johnson
"I had State Farm for a few years but last year when I bought my new home, I was told by my agent in Corpus Christi that they could not insure my new home. They also jumped my auto rates once I canceled my homeowners to go with another company. Flash forward to 2026. James Reached out to me, which I’m assuming was a cold. Call to see if I was interested in restarting my policy with State Farm. I told him why I had canceled it and he Was shocked that my agent prior said they could not ensure my home. He explained that State Farm ensures all types of homes.. He asked if I would be willing to look at a quote if he put one together. I said go ahead and a few hours later he emailed me the quote. Since the quote he sent me not only lowered my current homeowners and car insurance, gave me higher coverage as well. I called him and said what’s the catch? There was no catch. I was able to save on my homeowners insurance yearly with higher coverage and was also able to save about $100 a month on my car insurance. Alexis and James Answered all my questions even reached out on a holiday to let me know everything was set. I always appreciate somebody that’s willing to work hard for my business and great with communication. Highly recommend James Brauns for any insurance needs."
We responded:
"Sonia, thank you for taking the time to leave us a review! I'm really happy we could assist you with your homeowners and car insurance. It's wonderful to know that you found the coverage you were looking for. We always aim to provide excellent service and communication, and I'm glad Alexis could deliver that for you. We appreciate your recommendation! Don't hesitate to reach out if you need anything else."
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Susan Roeder

May 18, 2026

5  out of  5
rating by Susan Roeder
"I inherited James Brauns as my State Farm agent when my prior agent of many years retired December 31. Within 8 days of that transfer, I had to file a home insurance claim for the first time. James was amazingly proactive to guide me through the steps of filing a claim, quickly helped me find a restoration company, and played a pivotal role in my being compensated fairly for the damage that was done. His effective follow-up communication and follow-through commitment truly impressed me. He did not leave me hanging at any stage of the process. I highly recommend James Brauns to anyone needing coverage."
We responded:
"Thank you, Susan, for sharing your experience! I'm glad to hear that our team was able to assist you so effectively during your insurance claim. It's great to know that the proactive approach and commitment made a difference for you. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Shelby Weese

May 6, 2026

5  out of  5
rating by Shelby Weese
"GREAT SERVICE!!! HIGHLY RECOMMEND
Alexis and James were so kind and welcoming! Will be sending you more people!!"
We responded:
"Thank you, Shelby! I'm happy to hear that Alexis and I made you feel welcome. Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can do for you, just let us know!"
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Ricky Munoz

April 28, 2026

5  out of  5
rating by Ricky Munoz
"Alexis was extremely patient and took the time to walk me through every step of the process. I didn’t feel rushed or confused at any point. She explained everything clearly, answered all my questions, and made sure I understood my options before making a decision. You can tell she genuinely cares about helping people and doing things the right way. I highly recommend her to anyone looking for insurance."
We responded:
"Thank you for your wonderful feedback, Ricky! I'm happy to hear that Alexis provided such a supportive and informative experience. Our team is dedicated to ensuring you feel confident and well-informed about your insurance options. If you ever have more questions or need assistance, we're here for you!"
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Lonnie Manuel

April 27, 2026

5  out of  5
rating by Lonnie Manuel
"Courteous and professional"
We responded:
"Thank you, Lonnie! I'm happy to know you found our service courteous and professional. We aim to provide the best experience for our customers. If you need anything else, feel free to reach out!"
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Carla Bragg

April 17, 2026

5  out of  5
rating by Carla Bragg
"We enjoyed meeting James today! He was very welcoming and extremely knowledgeable. Looking forward to a long relationship with our new State Farm agent."
We responded:
"Thank you, Carla! I'm glad you had a positive experience with our team. We're excited to have you with us and look forward to building a lasting relationship. If you ever need anything, feel free to reach out!"
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John Cobb

March 20, 2026

5  out of  5
rating by John Cobb
"I worked with Alexis and she was so patient and knowledgeable. She answered all my questions and made sure we got all the right coverage at the right price. She definitely saved me money over my previous insurance company, and gave me better coverage."
We responded:
"Thank you, John! I'm happy to hear that Alexis was able to assist you with patience and expertise. It's great to know you received the coverage you needed at a better price. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"