State Farm® Insurance Agent James Brauns
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mrs. H
January 9, 2026
5
out of
5
rating by Mrs. H
"Very patient and caring with all my questions. Made recommendations but not super pushy or salesy. Would highly recommend"
We responded:
"Thank you for your kind words, Mrs. H! I'm happy to hear that you felt comfortable with the recommendations and appreciated the patience and care provided. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
Eugenia Walker
January 4, 2026
5
out of
5
rating by Eugenia Walker
"Megan is absolutely amazing! She went above and beyond walking me through the app set up and saving me over $150 a month! Her patience and experience are top notch!"
We responded:
"Eugenia, thank you for your wonderful feedback! I'm happy to hear that Megan provided such exceptional service and helped you save money. Her dedication and expertise truly make a difference. If there's anything else you need, feel free to reach out!"
McKayla Wisdom
December 26, 2025
5
out of
5
rating by McKayla Wisdom
"Megan was amazing! She was super helpful she answered all my questions and helped me feel secure in my decision for coverages. I highly recommend her and the team at James Brauns office for all your insurance needs!"
We responded:
"Thank you, McKayla! I'm happy to hear that Megan provided you with the support and answers you needed. Our team is dedicated to making sure you feel confident in your insurance choices. If there's anything else we can assist you with, just let us know!"
Terrie Brinkmeier
December 18, 2025
5
out of
5
rating by Terrie Brinkmeier
"I have recently moved to Texas and was having the hardest time getting agents to respond to get new Auto/Renters quotes. I spoke with Karen today. She was absolutely stellar and a sincere pleasure. She answered all of my questions and got me the coverage I needed at a better rate than my previous Carrier! THANK YOU KAREN"
We responded:
"Terrie, thank you for your review. I'm so happy to hear that Karen was able to assist you so effectively and provide you with the coverage you needed at a better rate. We appreciate your kind words and are grateful for your trust in our office. Thanks for choosing us!"
Emmet Gill
December 17, 2025
5
out of
5
rating by Emmet Gill
"State Farm Insurance has amazing customer service and great rates. Karen from State Farm was very professional and at the same time nice to talk to about the rates presented to me from a quote I requested. State Farm Insurance offered me way better rates for my auto and home owners insurance. Karen is by far the best agent if you want a professional, kind, friendly voice to talk to about the best insurance policy for you."
We responded:
"Thank you, Emmet! I'm glad to hear that Karen provided you with such a positive experience and that you're satisfied with the rates for your insurance. We strive to offer professional and friendly service to all our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
Debi Lindsey
December 9, 2025
5
out of
5
rating by Debi Lindsey
"Megan is an angel. If you're looking for insurance, contact her. So professional, and personable. She walked me thru the entire process, helping me enroll in everything I needed for our vehicle insurance. It was a pleasure to visit with her as she helped me set up our new plan. My insurance is $300 cheaper every six months and as a bonus, I made a new friend. Excellent customer service. Thank you, Megan."
We responded:
"Thank you, Debi! I'm delighted to hear about your positive experience with Megan. It's wonderful that she could assist you so effectively and make the process enjoyable. We're happy to have helped you save on your insurance and gain a new friend in the process. If you need anything else, feel free to reach out!"
Jessica Busley
December 2, 2025
5
out of
5
rating by Jessica Busley
"Wonderful experience. Communicated was very polite explained things, on top of that is helping us pay less!!! Save us so much on auto insurance on top of that and renters insurance such a great bundle she had gotten us. Very pleased with Megan’s experience. Definitely recommend going here and getting your insurance home insurance any type of insurance you need you need to go to State Farm and talk with Megan!"
We responded:
"Thank you, Jessica! I'm delighted to hear about your positive experience with Megan. It's fantastic that she was able to assist you in saving on your insurance. We appreciate your recommendation and are here for any insurance needs you may have. Let us know if there's anything else we can do for you!"
Abigail Rodriguez
November 21, 2025
5
out of
5
rating by Abigail Rodriguez
"Extremely helpful and fast responses!"
We responded:
"Thank you, Abigail! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Marilyn K.
November 17, 2025
5
out of
5
rating by Marilyn K.
"My husband and I switched from a non-responsive agent to James Brauns, recently. We were so impressed with his willingness to spend time reviewing all of our policies, answering questions, making adjustments, and offering good advice. James' responses were friendly, but professional. We felt very comfortable during the entire meeting and came away feeling that we have found an agent that listens and one that we can reach out to at will! Thank you, James Brauns!!"
We responded:
"Thank you, Marilyn! I'm happy to hear that you and your husband had such a positive experience with our office. It's great to know that our friendly and professional approach made you feel comfortable and confident in your decision. We're always here to help with any questions or needs you may have in the future. Thanks for choosing us!"
Bayron Puac
November 12, 2025
5
out of
5
rating by Bayron Puac
"James from State Farm was very helpful and knowledgeable. He helped me find the best deal for both Auto and Home Insurance. Karen was also very helpful giving me a recommendation with the life insurance. Highly recommend calling to get a quote. I ended up getting a Home and Auto bundle. Might also bundle a life insurance policy too."
We responded:
"Thank you, Bayron! I'm happy to hear that we were able to assist you with your insurance needs. It's great to know you found value in bundling your policies. If you decide to explore life insurance options further, we're here to help. Let us know if you need anything else!"
George Loya
November 6, 2025
5
out of
5
rating by George Loya
"Karen was extremely helpful and friendly! She made the whole experience efficient and pleasant."
We responded:
"Thank you, George! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Jean Bernard
October 30, 2025
5
out of
5
rating by Jean Bernard
"I recently moved to Texas from Colorado and didn’t know where to begin with insurance. James walked me through the steps and took control of it for me making it extremely easy. He offered an affordable price on my home and auto insurance and recommended a life insurance policy I couldn’t pass up. Great service, would highly recommend to anyone looking for a trustworthy agent in the greater Houston area!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! I’m glad I could help make your transition to Texas easier and find insurance options that fit your needs. It means a lot to know you feel confident and well taken care of. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. I truly appreciate your recommendation and look forward to continuing to serve you! Welcome to Texas! - James"
Donald Gautier
October 22, 2025
4
out of
5
rating by Donald Gautier
"James was extremely helpful and informative. Talking with him felt like sitting on the porch having a conversation with family. What stood out most was his transparency, he was honest and straightforward throughout the entire process. He made my wife and me feel completely comfortable with our choice by providing clear, unbiased information so we could make the best decision for us, even if that decision wasn’t State Farm. Exceptional customer service like this is hard to find, and we’re truly grateful to have chosen James as our agent."
We responded:
"Thank you for your kind words! I’m glad our conversations felt comfortable and honest, like talking with family. Providing clear, unbiased information to help you and your wife make the best decision means a lot to me. It was a pleasure working with you both, and I’m always here if you need anything. -James"
Brina Shelton
October 22, 2025
5
out of
5
rating by Brina Shelton
"James is knowledgeable, responsive and helpful."
We responded:
"Thank you for the 5-star review Brina! Working with you was a please and I 'm pleased to hear we were able to provide quality service in finding you the right protection for your home and auto policies! Please let us know if we can help with anything else! -James"
nicole amtoft
October 17, 2025
5
out of
5
rating by nicole amtoft
"Very helpful"
We responded:
"Thanks for the 5-star review Nicole! Please reach out if there is anything else we can assist you with! -James"
Angelo Castillo
October 17, 2025
5
out of
5
rating by Angelo Castillo
"Thank you, Karen, with James Brauns State Farm! You did not give up and gave me the best price beating USAA! I was a customer for over 5 years and your hard work and dedication deserved my business! You dropped my monthly rate by 50$ and also gave me better coverage!"
We responded:
"Thanks for sharing! I’m glad Karen was able to save you $50 a month while improving your coverage. We’re honored to have earned your business after all these years with USAA. If you ever need anything, just reach out. Welcome to the Brauns agency family! -James"
Roquellia Johnson
October 15, 2025
5
out of
5
rating by Roquellia Johnson
"Megan was an awesome person. Very helpful and knowledgeable, keep up the good work Megan!👍"
We responded:
"Thanks for the awesome 5-star review, Roquellia! It is great to hear that Megan was such a pleasure to work with, she is a rockstar around our office! Please let us know if we can help out with anything in the future! -James"
Cole Barndollar
September 27, 2025
5
out of
5
rating by Cole Barndollar
"Amazing service from Meg. She was professional and constantly looking for my best interest."
We responded:
"Hi Cole! Thank you for the kind words! I’m glad Megan was able to provide you with great service and find the best options for you. We appreciate you choosing us for your insurance needs and look forward to continuing to support you! -James"
Andre Briggs
September 27, 2025
5
out of
5
rating by Andre Briggs
"I was looking to get a quote for car insurance, I was assisted by Megan. Although i wasnt approved for a policy Megan was able to give me some important information as to why that was the case. I’ve been shopping around for quite some time again even tho i wasnt able to get a policy with these guys Megan provided the upmost best customer service."
We responded:
"Hi Andre! Thanks for your feedback. While we couldn’t find the right policy for you this time, I’m glad Megan was able to explain things clearly and provide great support. Your kind words mean a lot to us. If you ever want to revisit options or have questions, we’re here to help -James"
Joseph Stokes
September 26, 2025
5
out of
5
rating by Joseph Stokes
"I had a wonderful experience with Megan today. She was incredibly helpful and took the time to walk me through all my options, making sure I understood everything. This truly made a difference. I am truly happy I chose the Team at James Brauns office."
We responded:
"Hi Joseph! We appreciate you sharing your experience with us. It’s great to hear that Megan provided such thorough support and helped clarify all your options. Knowing that our team made a positive impact means a lot to us. Thank you for trusting our office—we look forward to assisting you again in the future! -James"
Alyssa Gilday-Fenger
September 24, 2025
5
out of
5
rating by Alyssa Gilday-Fenger
"James made my transition to another state seamless during a busy move. I really appreciate his clarity, helpful suggestions, and guidance on what matters most as an auto insurance policyholder. Even adding new lines like renters insurance has been easy and straightforward. Thank you, James, for making the process smooth and stress-free!"
We responded:
"Hi Alyssa, thank you so much for your thoughtful review! I’m glad I could help make your transition to a new state easier during such a busy time. It means a lot to hear that my guidance and suggestions were helpful as you navigated your auto and renters insurance needs. Please don’t hesitate to reach out if you ever need anything else—I’m always here to help! Welcome to Texas! -James"
Donald Webb
September 23, 2025
5
out of
5
rating by Donald Webb
"I spoke with Megan today I was completely lost trying to figure out my renters policy for my new apartment she was able to get me a bundle with my auto that saved me $$$. She answered all my questions and was patient with me in my stressful time."
We responded:
"Thank you for sharing your feedback, Donald! It’s great to hear that Megan helped you understand your renters insurance and find a money-saving bundle with your auto policy. We’re glad she could make the process easier and more reassuring for you. If you ever need more assistance or have questions, don’t hesitate to reach out! -James"
Darren Williams
September 19, 2025
5
out of
5
rating by Darren Williams
"Great personality and good vibes. Very knowledgeable. Even though I have insurance with another agent from State Farm"
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that you appreciate our pricing and service. If you ever have any questions or need assistance with your insurance, we're here to help. We look forward to the opportunity to serve you in the future! -James"
Travon Stokes
September 18, 2025
5
out of
5
rating by Travon Stokes
"megan was amazing, she helped me in ways with my coverage i didnt even know was possble, aswell as good customer service she real nice and fast to help me."
We responded:
"Thank you for your feedback! We're glad Megan could help you discover coverage options you weren’t aware of and that you had a positive experience with her assistance. We’re always here to support you whenever you need us. Thanks again for choosing our services! -James"
Theresa Ruh
September 15, 2025
5
out of
5
rating by Theresa Ruh
"Awesome agency, Karen is fantastic to work with , would recommend using them and will again for my other insurance business"
We responded:
"We really appreciate you taking the time to leave such a wonderful review! It’s great to hear that Karen provided you with excellent service and that you’re happy with our pricing. Your recommendation means a lot to us, and we’re excited to assist you with your other insurance needs in the future. Thanks again for choosing us! -James"