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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marshall Jones

Marshall Jones

June 12, 2026

5  out of  5
rating by Marshall Jones
"Megan was professional, respectful and detailed with patience handling my new policy."
We responded:
"Thank you for the fantastic feedback, Marshall! Megan is a wonderful asset to our office, and I am glad her calm, respectful, and meticulous approach gave you total confidence while setting up your new policy. We appreciate you taking the time to recognize her dedicated care and are proud to welcome you to our New Caney agency!"
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Carlos Gonzalez

June 11, 2026

5  out of  5
rating by Carlos Gonzalez
"To put it plainly Megan, James, Alexis are absolutely amazing even though I had minimal interaction with James and Alexis. The interaction that I did was to the point Direct and very comforting. But Megan takes the cake. She was able to explain everything in detail not only give me a lower price than what I was paying at Liberty Mutual, but significantly saved me a large amount of money for my grandsons ! I’m so pleased to be with Statefarm. Again thank you Megan so very much for all of your help and expertise.!!"
We responded:
"Thank you, Carlos! I'm really happy to hear that Megan made such a positive impact and was able to help you save money for your grandsons. It's great to know that your experience with our team was direct and comforting. We appreciate you choosing us and being part of our State Farm family. Don't hesitate to reach out if you need anything!"
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benjamin tijerina

June 10, 2026

5  out of  5
rating by benjamin tijerina
"Alexis was very helpful and got me everything that I needed the same day."
We responded:
"Thank you, Benjamin! I'm glad Alexis was able to assist you and get everything sorted out for you so quickly. We appreciate your feedback and are here if you need anything else!"
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Daniel Santoyo

June 10, 2026

5  out of  5
rating by Daniel Santoyo
"Megan was very helpful and was very professional on getting me the exact policy I wanted for my needs, if I could give a higher star rating I would! High recommend."
We responded:
"Thank you, Daniel! I'm happy to hear that Megan was able to assist you in finding the perfect policy. We appreciate your high recommendation and your kind words. Feel free to reach out if you need anything else!"
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Peri Dragoo

June 1, 2026

5  out of  5
rating by Peri Dragoo
"I received great help from Alexis in switching from Allstate to State Farm and I’m saving money!"
We responded:
"Peri, thank you for taking the time to leave us a review! I'm happy to hear that Alexis was able to assist you with the switch and help you save money. We're glad to have you with us. Feel free to reach out if you need anything else!"
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Sharon Weir

June 1, 2026

5  out of  5
rating by Sharon Weir
"Megan is very helpful. She worked her magic and I couldn’t be happier."
We responded:
"Thank you, Sharon! I'm glad to hear that Megan was able to assist you so effectively. We always aim to provide the best service possible. We're always happy to help if anything comes up."
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Sonia Johnson

May 27, 2026

5  out of  5
rating by Sonia Johnson
"I had State Farm for a few years but last year when I bought my new home, I was told by my agent in Corpus Christi that they could not insure my new home. They also jumped my auto rates once I canceled my homeowners to go with another company. Flash forward to 2026. James Reached out to me, which I’m assuming was a cold. Call to see if I was interested in restarting my policy with State Farm. I told him why I had canceled it and he Was shocked that my agent prior said they could not ensure my home. He explained that State Farm ensures all types of homes.. He asked if I would be willing to look at a quote if he put one together. I said go ahead and a few hours later he emailed me the quote. Since the quote he sent me not only lowered my current homeowners and car insurance, gave me higher coverage as well. I called him and said what’s the catch? There was no catch. I was able to save on my homeowners insurance yearly with higher coverage and was also able to save about $100 a month on my car insurance. Alexis and James Answered all my questions even reached out on a holiday to let me know everything was set. I always appreciate somebody that’s willing to work hard for my business and great with communication. Highly recommend James Brauns for any insurance needs."
We responded:
"Sonia, thank you for taking the time to leave us a review! I'm really happy we could assist you with your homeowners and car insurance. It's wonderful to know that you found the coverage you were looking for. We always aim to provide excellent service and communication, and I'm glad Alexis could deliver that for you. We appreciate your recommendation! Don't hesitate to reach out if you need anything else."
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Susan Roeder

May 18, 2026

5  out of  5
rating by Susan Roeder
"I inherited James Brauns as my State Farm agent when my prior agent of many years retired December 31. Within 8 days of that transfer, I had to file a home insurance claim for the first time. James was amazingly proactive to guide me through the steps of filing a claim, quickly helped me find a restoration company, and played a pivotal role in my being compensated fairly for the damage that was done. His effective follow-up communication and follow-through commitment truly impressed me. He did not leave me hanging at any stage of the process. I highly recommend James Brauns to anyone needing coverage."
We responded:
"Thank you, Susan, for sharing your experience! I'm glad to hear that our team was able to assist you so effectively during your insurance claim. It's great to know that the proactive approach and commitment made a difference for you. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Shelby Weese

May 6, 2026

5  out of  5
rating by Shelby Weese
"GREAT SERVICE!!! HIGHLY RECOMMEND Alexis and James were so kind and welcoming! Will be sending you more people!!"
We responded:
"Thank you, Shelby! I'm happy to hear that Alexis and I made you feel welcome. Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can do for you, just let us know!"
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Ricky Munoz

April 28, 2026

5  out of  5
rating by Ricky Munoz
"Alexis was extremely patient and took the time to walk me through every step of the process. I didn’t feel rushed or confused at any point. She explained everything clearly, answered all my questions, and made sure I understood my options before making a decision. You can tell she genuinely cares about helping people and doing things the right way. I highly recommend her to anyone looking for insurance."
We responded:
"Thank you for your wonderful feedback, Ricky! I'm happy to hear that Alexis provided such a supportive and informative experience. Our team is dedicated to ensuring you feel confident and well-informed about your insurance options. If you ever have more questions or need assistance, we're here for you!"
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Lonnie Manuel

April 27, 2026

5  out of  5
rating by Lonnie Manuel
"Courteous and professional"
We responded:
"Thank you, Lonnie! I'm happy to know you found our service courteous and professional. We aim to provide the best experience for our customers. If you need anything else, feel free to reach out!"
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Carla Bragg

April 17, 2026

5  out of  5
rating by Carla Bragg
"We enjoyed meeting James today! He was very welcoming and extremely knowledgeable. Looking forward to a long relationship with our new State Farm agent."
We responded:
"Thank you, Carla! I'm glad you had a positive experience with our team. We're excited to have you with us and look forward to building a lasting relationship. If you ever need anything, feel free to reach out!"
Profile photo of John Cobb

John Cobb

March 20, 2026

5  out of  5
rating by John Cobb
"I worked with Alexis and she was so patient and knowledgeable. She answered all my questions and made sure we got all the right coverage at the right price. She definitely saved me money over my previous insurance company, and gave me better coverage."
We responded:
"Thank you, John! I'm happy to hear that Alexis was able to assist you with patience and expertise. It's great to know you received the coverage you needed at a better price. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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C Stewart

March 16, 2026

5  out of  5
rating by C Stewart
"My experience with Karen with State Farm was wonderful, super friendly and very knowledgeable and always answered all my questions! She was able to get me a great quote for Home, auto and personal insurance!! I was very impressed ! She was also very great at communicating and touching back base with me . Would recommend her to anyone on the market any new insurance!! Thank you Mrs Karen!!"
We responded:
"Thank you, C Stewart! I'm happy to hear about your positive experience with Karen. Her dedication to providing friendly and knowledgeable service truly makes a difference. It's great to know she was able to assist you with your insurance needs and keep you well-informed. We appreciate your recommendation and are here for any future questions or needs you might have. Thanks for choosing us!"
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deborah carrillo

March 5, 2026

5  out of  5
rating by deborah carrillo
"I’ve had a great experience with State Farm. Their team has always been friendly, responsive, and helpful whenever I had questions about my auto policy. They made the process simple and easy to understand, and I really appreciate the excellent customer service. Highly recommend them if you’re looking for reliable auto insurance!"
We responded:
"Thank you, Deborah! I'm happy to hear that you've had such a positive experience with our team. Making the process simple and easy to understand is something we strive for, and it's great to know we're meeting that goal. If you ever have more questions or need assistance, feel free to reach out. Thanks for recommending us!"
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Grzly6ix

March 5, 2026

5  out of  5
rating by Grzly6ix
"I recently had a wonderful experience working with Megan of the James Brauns – State Farm Insurance Agency. Megan's knowledge in her field and customer service are above reproach. She tailored home and auto insurance coverages to meet my specific needs. Megan maintained great communication from start to finish. She exemplifies true professionalism and brings great credit to her agency and team. Thank you, Megan!"
We responded:
"Hey, there! Thank you for sharing your experience working with Megan. It is great to know her knowledge and customer service stood out during your time with our team. We are happy she could help set up home and auto coverage that fit what you were looking for. Clear communication from beginning to end is something we focus on, so it is nice to see that recognized. Your note about her professionalism and the way she represents the team means a lot. We appreciate you taking the time to recognize Megan."
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Sara S.

February 10, 2026

5  out of  5
rating by Sara S.
"Megan is great! She is attentive, informative and very responsive. She also went above and beyond to help get our rates down as much as possible and find us the best discounts! Highly recommend!"
We responded:
"Thank you for your review, Sara! I'm glad we could offer attentive and informative service while helping you find the best discounts. If there's anything else you need, just let us know!"
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David Eddy

February 9, 2026

5  out of  5
rating by David Eddy
"Working with this office, Alexis in particular, was so seamless. She is so great and easy to work with. They were able to save me thousands of dollars. Thanks so much"
We responded:
"Thank you, David! I'm happy to hear that your experience with Alexis and our office was seamless. It's wonderful to know we could help you save money. If you need anything else, feel free to reach out!"
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Stephanie Pinon

February 4, 2026

5  out of  5
rating by Stephanie Pinon
"Alexis was great! Super helpful and friendly was not pushy at all to push unnecessary products which I appreciate! Highly recommend"
We responded:
"Thank you for your review, Stephanie! I'm happy to hear that Alexis provided such helpful and friendly service without any pressure. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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phoenix lee

February 2, 2026

5  out of  5
rating by phoenix lee
"amazing and seamless service, alexis worked hard to give me the coverage i need at the price i deserve."
We responded:
"Phoenix, thank you for your fantastic feedback! I'm glad Alexis could assist you in finding the right coverage at a fair price. We appreciate your trust and are always here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
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patricia haake

January 22, 2026

5  out of  5
rating by patricia haake
"Alexis and James were great!"
We responded:
"Thank you, Patricia! I'm happy to hear that we could provide you with a great experience. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Amanda Lemons

January 19, 2026

5  out of  5
rating by Amanda Lemons
"Megan was amazing and saved me lots of money."
We responded:
"Thank you for your feedback, Amanda! I'm glad to hear Megan was able to assist you and help save money. We appreciate your support and are here if you need anything else!"
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Mrs. H

January 9, 2026

5  out of  5
rating by Mrs. H
"Very patient and caring with all my questions. Made recommendations but not super pushy or salesy. Would highly recommend"
We responded:
"Thank you for your kind words, Mrs. H! I'm happy to hear that you felt comfortable with the recommendations and appreciated the patience and care provided. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Eugenia Walker

January 4, 2026

5  out of  5
rating by Eugenia Walker
"Megan is absolutely amazing! She went above and beyond walking me through the app set up and saving me over $150 a month! Her patience and experience are top notch!"
We responded:
"Eugenia, thank you for your wonderful feedback! I'm happy to hear that Megan provided such exceptional service and helped you save money. Her dedication and expertise truly make a difference. If there's anything else you need, feel free to reach out!"
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McKayla Wisdom

December 26, 2025

5  out of  5
rating by McKayla Wisdom
"Megan was amazing! She was super helpful she answered all my questions and helped me feel secure in my decision for coverages. I highly recommend her and the team at James Brauns office for all your insurance needs!"
We responded:
"Thank you, McKayla! I'm happy to hear that Megan provided you with the support and answers you needed. Our team is dedicated to making sure you feel confident in your insurance choices. If there's anything else we can assist you with, just let us know!"