Reviews
State Farm® Agent James Brauns
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Katie Magee
November 6, 2026
"Alexis was a phenomenal and extremely knowledgeable."
We responded:
"Katie, thank you for the 5 stars! I'm happy to hear that Alexis provided you with such knowledgeable service. We're proud to have her on our team. Let us know if we can help with anything else!"
Bhaskar Rao
November 5, 2026
"Had good customer experience and loved the customer care attitude."
We responded:
"Thank you, Bhaskar! I'm happy to hear you had a good experience with us and appreciated our customer care. We're here to make sure you feel supported. Let us know if we can help with anything else!"
kyle wilson
November 4, 2026
"Called James Brauns and said I needed insurance on my truck and I needed it ASAP. He was Very helpful and got me insured at a great price within 30 minutes. I’ll definitely be sticking with State Farm for the foreseeable future!"
We responded:
"Thank you, Kyle, for taking the time to leave us a review! I'm happy to hear that we could help you get your truck insured quickly and at a great price. We're glad to have you with us at State Farm. Let us know if we can help with anything else!"
Allison Davis
November 4, 2026
"Alexis has been amazing. She’s very patient and professional. She understood my needs and assisted me accordingly."
We responded:
"Allison, thank you for taking the time to leave us a review! I'm glad to hear you had a positive experience with our office. We always strive to understand and meet your needs. Don't hesitate to reach out if you need anything!"
Julian Gutierrez
October 15, 2026
"I spoke with Alexis about getting a quote and she was very helpful and polite in the process. Thank you!"
We responded:
"Thank you, Julian! I'm glad to hear that Alexis was able to assist you with your quote in such a helpful and polite manner. We appreciate your feedback and are here if you need anything else!"
Mary Humber
October 14, 2026
"Alexis has continued to work with me. She has made sure all my concerns were taken care of to get the best coverage needed."
We responded:
"Thank you, Mary! I'm glad to hear that Alexis has been able to assist you with your coverage needs. We always strive to address any concerns and provide the best service possible. Feel free to reach out if you need anything else!"
Carla Flores
October 7, 2026
"I switched over to State Farm recently on my Insurance and was able to get a better bundle deal with house and car insurance with them rather than anyone else. COLBY took care of me 100%. Looking forward to hopefully being able to stay with them for years to come."
We responded:
"Thank you, Carla! I'm happy to hear that Colby was able to help you find a great bundle deal for your house and car insurance. We're excited to have you with us and look forward to serving you for many years. Feel free to reach out if you need anything else!"
Angela Grace
September 30, 2026
"Worked with Alexis to set up my new policy.
Was able to save quite a bit switching from Geico to State Farm and she was very informative and helpful.
Overall a great experience.. and I’ve never said that about dealing with an insurance company/agent before."
We responded:
"Angela, thank you for taking the time to leave us a review! I'm happy to hear that Alexis was able to assist you with setting up your new policy and that you found the experience informative and helpful. It's wonderful to know we could make a positive impression. We're always here if you need anything else!"
Yuneis Arce
September 14, 2026
"Kristina made this dreaded process very easy. I was not looking forward to sorting out my auto insurance, but it took less than 30 minutes from start to finish. Highly recommend!"
We responded:
"Thank you, Yuneis! I'm happy to hear Kristina made the process smooth and quick for you. We know how important it is to make things easy, and we're glad we could help. We're always here if you need anything else! "
George Cerro
September 9, 2026
"Very quick and easy! Colby was great. He got back to me about everything and communicated about what was matching for my insurances and what services were being added on in relation to my overall premium price. Saved me money with Allstate and will hopefully save me more in the future for my next renewal"
We responded:
"Thank you for taking the time to leave us a review, George! I'm happy to hear that Colby was able to assist you efficiently and help you understand your insurance options. It's great that we could help you save money, and we look forward to continuing to support you with your insurance needs. Feel free to reach out if you need anything else!"
Anthony R
September 3, 2026
"Easy process to switch my auto insurance. Saved money as well! Home insurance is a little more but my deductions were lower. This is helpful, if let's say I had hail damage to my roof. I will pay a lower deductible. Great experience all around!"
We responded:
"Anthony, thank you for taking the time to leave us a review! I'm happy to hear that switching your insurance was easy and that you were able to save money. It's great that the lower deductibles on your insurance provide peace of mind in case of any unexpected events. We appreciate your feedback and are glad you had a great experience with us. Let us know if we can help with anything else!"
Matteo Serratore
September 2, 2026
"Very good experience working with my agent. So far State Farm has provided a much better customer experience compared to my past experiences with Geico and Allstate."
We responded:
"Matteo, thank you for taking the time to leave us a review! I'm happy to hear that you've had a positive experience with us and that we're able to provide a better experience than your previous insurers. We're here to make sure you continue to receive the best service possible. Let us know if we can help with anything else!"
Chelsye Geiger
August 24, 2026
"Colby was a great help. Made getting insured easy"
We responded:
"Chelsye, thank you for taking the time to leave us a review! I'm glad to hear that Colby made the process of getting insured easy for you. We appreciate your feedback and are here if you need anything else!"
David Skinner
August 19, 2026
"Megan was very professional and.
Helpful with all of my questions very friendly as well"
We responded:
"Thank you, David! I'm glad to hear that Megan was able to assist you with professionalism and friendliness. We always aim to provide helpful service. Let us know if we can help with anything else!"
Annette Deleon
August 7, 2026
"Alexis has been superb to work with. She has been attentive, super friendly and made the transition from state to state so easy."
We responded:
"Annette, thank you for taking the time to leave us a review! I'm happy to hear that Alexis made your transition between states smooth and pleasant. We're grateful to have her on our team. Let us know if we can help with anything else!"
diana vanhouten
August 7, 2026
"James Braun's office is full of professionals! Every step of the process was simple and explained with great detail so I knew what was being covered and why. I was with progressive before this but Colby gave me a lower rate with MORE coverage than I had before!
Highly recommend this group!"
We responded:
"Thank you, Diana! I'm happy to hear that you found our team professional and the process straightforward. It's great that Colby was able to offer you a better rate with more coverage. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Antonio Castillo
July 24, 2026
"Megan is very persistent, pleasant, and informative lol. Saved me $$"
We responded:
"Antonio, thank you for taking the time to leave us a review! I'm glad to hear that Megan was able to assist you effectively and help you save money. We appreciate your feedback and are here if you need anything else."
Cindy Carroll
July 23, 2026
"Megan was professional and efficient. Made a great experience. Followed up and was consistent."
We responded:
"Cindy, thank you for taking the time to leave us a review! I'm happy to hear that Megan provided you with a professional and efficient experience. Consistency and follow-up are important to us, and it's great to know they made a difference for you. We're always here if you need anything else!"
Corby Callaway
July 21, 2026
"Best transfer of insurance to a new carrier process I have experienced in 30+ years. Excellent service, advice, and follow up. I highly recommend, especially Alexis as she is customer service beyond, trusting, cares, and made a family transition simple and stress free. I look forward to our partnership. She is a primary reason I made a home and auto change."
We responded:
"Corby, thank you for taking the time to leave us a review! I'm happy to hear that your experience with transferring your insurance was smooth and stress-free. Alexis is indeed a valuable part of our team, and I'm glad she could assist you so well. We look forward to continuing our partnership. Let us know if we can help with anything else!"
James Guptill
July 19, 2026
"Megan did an amazing job..."
We responded:
"Thank you, James! I'm glad to hear that Megan did such an amazing job for you. We always aim to provide excellent service. Feel free to reach out if you need anything else!"
Jo Anne
July 16, 2026
"Great Experience…"
We responded:
"Jo Anne, thank you for the great review!"
Jessica Abbey
June 30, 2026
"Megan was awesome! She was able to find me all of the ways to save money on my insurance. She is very prompt in getting back to me and I’m so glad to call her my new agent!"
We responded:
"Jessica, thank you for taking the time to leave us a review! I'm happy to hear that Megan was able to help you find ways to save on your insurance and that you're pleased with her prompt responses. We're glad to have you with us! Feel free to reach out if you need anything else!"
Carlos Gonzalez
June 11, 2026
"To put it plainly Megan, James, Alexis are absolutely amazing even though I had minimal interaction with James and Alexis. The interaction that I did was to the point Direct and very comforting. But Megan takes the cake. She was able to explain everything in detail not only give me a lower price than what I was paying at Liberty Mutual, but significantly saved me a large amount of money for my grandsons ! I’m so pleased to be with Statefarm. Again thank you Megan so very much for all of your help and expertise.!!"
We responded:
"Thank you, Carlos! I'm really happy to hear that Megan made such a positive impact and was able to help you save money for your grandsons. It's great to know that your experience with our team was direct and comforting. We appreciate you choosing us and being part of our State Farm family. Don't hesitate to reach out if you need anything!"
benjamin tijerina
June 10, 2026
"Alexis was very helpful and got me everything that I needed the same day."
We responded:
"Thank you, Benjamin! I'm glad Alexis was able to assist you and get everything sorted out for you so quickly. We appreciate your feedback and are here if you need anything else!"
Daniel Santoyo
June 10, 2026
"Megan was very helpful and was very professional on getting me the exact policy I wanted for my needs, if I could give a higher star rating I would! High recommend."
We responded:
"Thank you, Daniel! I'm happy to hear that Megan was able to assist you in finding the perfect policy. We appreciate your high recommendation and your kind words. Feel free to reach out if you need anything else!"