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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Annette Deleon

Annette Deleon

August 7, 2026

5  out of  5
rating by Annette Deleon
"Alexis has been superb to work with. She has been attentive, super friendly and made the transition from state to state so easy."
We responded:
"Annette, thank you for taking the time to leave us a review! I'm happy to hear that Alexis made your transition between states smooth and pleasant. We're grateful to have her on our team. Let us know if we can help with anything else!"
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diana vanhouten

August 7, 2026

5  out of  5
rating by diana vanhouten
"James Braun's office is full of professionals! Every step of the process was simple and explained with great detail so I knew what was being covered and why. I was with progressive before this but Colby gave me a lower rate with MORE coverage than I had before!
Highly recommend this group!"
We responded:
"Thank you, Diana! I'm happy to hear that you found our team professional and the process straightforward. It's great that Colby was able to offer you a better rate with more coverage. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
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Antonio Arce

August 3, 2026

5  out of  5
rating by Antonio Arce
"James was extremely helpful and attentive regarding information on insurance policy and details. He has been helpful in answering my questions. 10/10 recommend"
We responded:
"Antonio, I'm happy to hear that you found the information on your insurance policy helpful and that your questions were answered. Your recommendation means a lot to us. Don't hesitate to reach out if you need anything!"
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Mark Gilmer

July 27, 2026

5  out of  5
rating by Mark Gilmer
"Megan did a great job of reviewing all of our insurance and saved us some money too!"
We responded:
"Thank you, Mark! I'm happy to hear that Megan was able to review your insurance and help you save some money. We appreciate your feedback and are here if you need anything else!"
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amanda shulman

July 24, 2026

5  out of  5
rating by amanda shulman
"James is very well spoken and so easy to work with! I would definitely recommend!!"
We responded:
"Amanda, thank you for taking the time to leave us a review! I'm glad you found the experience easy and enjoyable. We appreciate your recommendation. Don't hesitate to reach out if you need anything!"
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Antonio Castillo

July 24, 2026

5  out of  5
rating by Antonio Castillo
"Megan is very persistent, pleasant, and informative lol. Saved me $$"
We responded:
"Antonio, thank you for taking the time to leave us a review! I'm glad to hear that Megan was able to assist you effectively and help you save money. We appreciate your feedback and are here if you need anything else."
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Cindy Carroll

July 23, 2026

5  out of  5
rating by Cindy Carroll
"Megan was professional and efficient. Made a great experience. Followed up and was consistent."
We responded:
"Cindy, thank you for taking the time to leave us a review! I'm happy to hear that Megan provided you with a professional and efficient experience. Consistency and follow-up are important to us, and it's great to know they made a difference for you. We're always here if you need anything else!"
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Legaci Johnson

July 23, 2026

5  out of  5
rating by Legaci Johnson
"Super helpful! Super nice and was able to get me a cheaper rate! The whole process took 25 minutes. Highly recommended"
We responded:
"Legaci, thank you for taking the time to leave us a review! I'm happy to hear that you found the process smooth and that we could help you find a better rate. We appreciate your recommendation. Let us know if we can help with anything else!"
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Corby Callaway

July 21, 2026

5  out of  5
rating by Corby Callaway
"Best transfer of insurance to a new carrier process I have experienced in 30+ years. Excellent service, advice, and follow up. I highly recommend, especially Alexis as she is customer service beyond, trusting, cares, and made a family transition simple and stress free. I look forward to our partnership. She is a primary reason I made a home and auto change."
We responded:
"Corby, thank you for taking the time to leave us a review! I'm happy to hear that your experience with transferring your insurance was smooth and stress-free. Alexis is indeed a valuable part of our team, and I'm glad she could assist you so well. We look forward to continuing our partnership. Let us know if we can help with anything else!"
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James Guptill

July 19, 2026

5  out of  5
rating by James Guptill
"Megan did an amazing job..."
We responded:
"Thank you, James! I'm glad to hear that Megan did such an amazing job for you. We always aim to provide excellent service. Feel free to reach out if you need anything else!"
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Jo Anne

July 16, 2026

5  out of  5
rating by Jo Anne
"Great Experience…"
We responded:
"Jo Anne, thank you for the great review!"
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LaVonna Burks

July 16, 2026

5  out of  5
rating by LaVonna Burks
"James Brauns' State Farm has been great. The level of service and customer service that we've received has been great. 10/10, I definitely would recommend."
We responded:
"LaVonna, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with our service. Your recommendation means a lot to us. Let us know if we can help with anything else!"
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T Murphy

July 9, 2026

5  out of  5
rating by T Murphy
"Megan is phenomenal! Ask for Megan!"
We responded:
"T Murphy, thank you for taking the time to leave us a review! I'm glad to hear that Megan provided you with such a positive experience. We’re lucky to have her on our team. Let us know if we can help with anything else!"
Profile photo of Leticia Leal Evans

Leticia Leal Evans

July 6, 2026

5  out of  5
rating by Leticia Leal Evans
"Working with James Brauns State Farm Insurance agency has been a great experience. Alexis was very communicative and patient. She got me an incredible quote for my auto insurance She also helped me get my account and payments set up quickly and was patient and helpful during some troubleshooting. I highly recommend doing business with this office. They go the extra mile to ensure customer satisfaction."
We responded:
"Thank you, Leticia! I'm happy to hear that Alexis was able to assist you with your insurance and make the process smooth and efficient. We always aim to go the extra mile for our customers. We're grateful for your recommendation and support. Feel free to reach out if you need anything else!"
Profile photo of Jessica Abbey

Jessica Abbey

June 30, 2026

5  out of  5
rating by Jessica Abbey
"Megan was awesome! She was able to find me all of the ways to save money on my insurance. She is very prompt in getting back to me and I’m so glad to call her my new agent!"
We responded:
"Jessica, thank you for taking the time to leave us a review! I'm happy to hear that Megan was able to help you find ways to save on your insurance and that you're pleased with her prompt responses. We're glad to have you with us! Feel free to reach out if you need anything else!"
Profile photo of Marshall Jones

Marshall Jones

June 12, 2026

5  out of  5
rating by Marshall Jones
"Megan was professional, respectful and detailed with patience handling my new policy."
We responded:
"Thank you for the fantastic feedback, Marshall! Megan is a wonderful asset to our office, and I am glad her calm, respectful, and meticulous approach gave you total confidence while setting up your new policy. We appreciate you taking the time to recognize her dedicated care and are proud to welcome you to our New Caney agency!"
Profile photo of Carlos Gonzalez

Carlos Gonzalez

June 11, 2026

5  out of  5
rating by Carlos Gonzalez
"To put it plainly Megan, James, Alexis are absolutely amazing even though I had minimal interaction with James and Alexis. The interaction that I did was to the point Direct and very comforting. But Megan takes the cake. She was able to explain everything in detail not only give me a lower price than what I was paying at Liberty Mutual, but significantly saved me a large amount of money for my grandsons ! I’m so pleased to be with Statefarm. Again thank you Megan so very much for all of your help and expertise.!!"
We responded:
"Thank you, Carlos! I'm really happy to hear that Megan made such a positive impact and was able to help you save money for your grandsons. It's great to know that your experience with our team was direct and comforting. We appreciate you choosing us and being part of our State Farm family. Don't hesitate to reach out if you need anything!"
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benjamin tijerina

June 10, 2026

5  out of  5
rating by benjamin tijerina
"Alexis was very helpful and got me everything that I needed the same day."
We responded:
"Thank you, Benjamin! I'm glad Alexis was able to assist you and get everything sorted out for you so quickly. We appreciate your feedback and are here if you need anything else!"
Profile photo of Daniel Santoyo

Daniel Santoyo

June 10, 2026

5  out of  5
rating by Daniel Santoyo
"Megan was very helpful and was very professional on getting me the exact policy I wanted for my needs, if I could give a higher star rating I would! High recommend."
We responded:
"Thank you, Daniel! I'm happy to hear that Megan was able to assist you in finding the perfect policy. We appreciate your high recommendation and your kind words. Feel free to reach out if you need anything else!"
Profile photo of Peri Dragoo

Peri Dragoo

June 1, 2026

5  out of  5
rating by Peri Dragoo
"I received great help from Alexis in switching from Allstate to State Farm and I’m saving money!"
We responded:
"Peri, thank you for taking the time to leave us a review! I'm happy to hear that Alexis was able to assist you with the switch and help you save money. We're glad to have you with us. Feel free to reach out if you need anything else!"
Profile photo of Sharon Weir

Sharon Weir

June 1, 2026

5  out of  5
rating by Sharon Weir
"Megan is very helpful. She worked her magic and I couldn’t be happier."
We responded:
"Thank you, Sharon! I'm glad to hear that Megan was able to assist you so effectively. We always aim to provide the best service possible. We're always happy to help if anything comes up."
Profile photo of Sonia Johnson

Sonia Johnson

May 27, 2026

5  out of  5
rating by Sonia Johnson
"I had State Farm for a few years but last year when I bought my new home, I was told by my agent in Corpus Christi that they could not insure my new home. They also jumped my auto rates once I canceled my homeowners to go with another company. Flash forward to 2026. James Reached out to me, which I’m assuming was a cold. Call to see if I was interested in restarting my policy with State Farm. I told him why I had canceled it and he Was shocked that my agent prior said they could not ensure my home. He explained that State Farm ensures all types of homes.. He asked if I would be willing to look at a quote if he put one together. I said go ahead and a few hours later he emailed me the quote. Since the quote he sent me not only lowered my current homeowners and car insurance, gave me higher coverage as well. I called him and said what’s the catch? There was no catch. I was able to save on my homeowners insurance yearly with higher coverage and was also able to save about $100 a month on my car insurance. Alexis and James Answered all my questions even reached out on a holiday to let me know everything was set. I always appreciate somebody that’s willing to work hard for my business and great with communication. Highly recommend James Brauns for any insurance needs."
We responded:
"Sonia, thank you for taking the time to leave us a review! I'm really happy we could assist you with your homeowners and car insurance. It's wonderful to know that you found the coverage you were looking for. We always aim to provide excellent service and communication, and I'm glad Alexis could deliver that for you. We appreciate your recommendation! Don't hesitate to reach out if you need anything else."
Profile photo of Susan Roeder

Susan Roeder

May 18, 2026

5  out of  5
rating by Susan Roeder
"I inherited James Brauns as my State Farm agent when my prior agent of many years retired December 31. Within 8 days of that transfer, I had to file a home insurance claim for the first time. James was amazingly proactive to guide me through the steps of filing a claim, quickly helped me find a restoration company, and played a pivotal role in my being compensated fairly for the damage that was done. His effective follow-up communication and follow-through commitment truly impressed me. He did not leave me hanging at any stage of the process. I highly recommend James Brauns to anyone needing coverage."
We responded:
"Thank you, Susan, for sharing your experience! I'm glad to hear that our team was able to assist you so effectively during your insurance claim. It's great to know that the proactive approach and commitment made a difference for you. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Shelby Weese

May 6, 2026

5  out of  5
rating by Shelby Weese
"GREAT SERVICE!!! HIGHLY RECOMMEND
Alexis and James were so kind and welcoming! Will be sending you more people!!"
We responded:
"Thank you, Shelby! I'm happy to hear that Alexis and I made you feel welcome. Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can do for you, just let us know!"
Profile photo of Ricky Munoz

Ricky Munoz

April 28, 2026

5  out of  5
rating by Ricky Munoz
"Alexis was extremely patient and took the time to walk me through every step of the process. I didn’t feel rushed or confused at any point. She explained everything clearly, answered all my questions, and made sure I understood my options before making a decision. You can tell she genuinely cares about helping people and doing things the right way. I highly recommend her to anyone looking for insurance."
We responded:
"Thank you for your wonderful feedback, Ricky! I'm happy to hear that Alexis provided such a supportive and informative experience. Our team is dedicated to ensuring you feel confident and well-informed about your insurance options. If you ever have more questions or need assistance, we're here for you!"